Privacy Policy

Ashif Builds ("we," "us," or "our"), headquartered in Pandaveswar, West Bengal, India, is strictly committed to protecting your privacy. This Privacy Policy describes how we collect, use, process, store, share, and protect your personal data when you visit our website (ashifbuilds.in), contact us, request quotes, engage our digital services (web development, mobile apps, UI/UX, AI solutions), or interact with us in any way.

We act as a Data Fiduciary under India's Digital Personal Data Protection Act, 2023 (DPDP Act) for the digital personal data we process. By using our website or services, you consent to the practices described here. If you do not agree, please do not use our website or provide us with any personal data.

1. Personal Data We Collect

We collect only the data necessary for specified purposes based on the principle of data minimization.

Personal Data You Provide Directly:

• Contact details: name, email address, phone number, postal address.
• Professional/project details: company name, industry, project requirements, specifications, or files you share for development quotes or active projects.
• Payment information: billing details (processed securely via third-party gateways; we do not store full card details).

Automatically Collected Data:

• Technical/usage data: IP address, browser type/version, operating system, pages visited, time/date of access, and interactions on our site.

We do not knowingly collect sensitive personal data (e.g., health, biometric data) unless explicitly required for a highly specific service you request and with your clear consent.

2. How We Collect Personal Data

• Directly from you: contact forms, quote requests, WhatsApp chats, emails, calls, and project discussions.
• Automatically: cookies, server logs, analytics tools.

3. Purposes of Processing & Lawful Basis

We process personal data only for specified, legitimate purposes and retain it no longer than necessary to:

• Respond to inquiries, provide quotes, and deliver our digital services.
• Manage client projects, including development, testing, deployment, and ongoing technical support.
• Communicate updates, service information, and invoices.
• Improve our website, digital products, and user experience.
• Comply with legal obligations, prevent fraud, enforce agreements, or protect our rights/safety.

Under the DPDP Act, our processing is based on your consent or legitimate uses (e.g., contract performance, legal compliance).

4. Sharing & Disclosure of Personal Data

We do not sell your personal data. Sharing is strictly limited to:

• Service providers/vendors: hosting providers, cloud servers, and payment processors bound by strict confidentiality and purpose-limited agreements.
• Legal requirements: courts, regulators, or authorities if required by Indian law or to protect our rights.
• With your explicit consent: for any other requested purpose.

5. International Data Transfers

As an India-based agency, we may transfer data to service providers outside India (e.g., cloud servers globally). We ensure appropriate safeguards (e.g., contractual clauses) are in place to maintain protection levels consistent with the DPDP Act.

6. Data Security & Retention

We implement robust technical and organizational safeguards to protect against unauthorized access, loss, or misuse of your data.

We retain personal data only as long as necessary for the purpose, legal obligations, or dispute resolution—typically for the project duration plus our support period, or longer if mandated by law. After that, we securely delete or anonymize it.

7. Your Rights as Data Principal

Under the DPDP Act, you have the right to:

• Access, correct, or update your data.
• Withdraw consent (where processing is purely consent-based).
• Request erasure/deletion of your data (subject to legal exceptions).
• File a grievance/complaint with us or the Data Protection Board of India.

To exercise these rights, simply contact us using the details below. We aim to respond within statutory timelines.

8. Cookie Policy & Third-Party Links

We use cookies for site functionality and analytics (e.g., Google Analytics). Essential cookies are necessary for the website to run; others require your consent, which you can manage via your browser settings.

Our site may also link to third-party websites or services. We are not responsible for their independent privacy practices, and we encourage you to review them separately.

9. Changes to This Privacy Policy

Ashif Builds reserves the right to update this policy at any time to reflect changes in practices or law. Material changes will be communicated where appropriate. Continued use of our services after updates signifies your acceptance.

10. Contact & Grievance Redressal

For any privacy queries, rights requests, or complaints, please reach out to us:

Governing Law: This policy is strictly governed by the laws of India, including the Digital Personal Data Protection Act, 2023.